Frequently Asked Questions

Q: Can I visit your store to see the koi fish in person?

A: Yes, you are welcome to visit us in-store at 3395 Keaton Loop, San Jose, CA, to see our selection of beautiful and healthy koi fish, premium food, and top-notch pond equipment.

A: We strive to ensure customer satisfaction with all our products. If you have any issues or concerns, please contact us within a specific time frame after purchase to discuss the situation, and we will work with you to find an appropriate solution.

A: We take great care in packaging and shipping our koi fish to ensure their safety and comfort during transit. Each koi fish is carefully placed in a secure, oxygenated bag and shipped using reliable carriers with experience in handling live animals.

A: We stand behind the quality and health of our koi fish. If you have any concerns or issues with your koi fish within a specific time frame after purchase, please contact us, and we will work with you to address the situation.

A: We carry the most popular premium koi food brands such as Nijikawa, Hikari, Aqua Master, and Sea Side Aquatics. Our team can help you choose the best food for your koi fish based on their specific needs and preferences.

A: We provide a wide range of high-quality pond equipment, including water pumps, filtration units, and ultra-violet sterilizers, to help you maintain a clean and healthy environment for your koi fish.

A: Our team of experts is always ready to provide guidance and advice on koi fish care and maintenance. You can also find valuable resources on our website, including blog posts, articles, and videos on various aspects of koi fish care. 

What Koi Lovers Are Saying About Us
Excellent
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Phoenix Nguyen
March 10, 2025
The best place to get fish: good deal, and good service.
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Tai Diep
February 19, 2025
A very nice aquarium store with lots of beautiful Kois big and small, store have very good price food and equipment for ponds, plus knowledge and friendly staff, I usually shopping here for all my needs on my big Koi pond in San Francisco.
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Hannah Strobel
February 16, 2025
Best koi fish seller I’ve been to. I’ve bought koi fish from here for the last 6 years, and I was always impressed by the customer service, quality and beauty of fish. I have bought about 15 koi fish here, ranging from $3000 - $600. All beautiful “keepers”. The premises are clean and professionally run, the place is huge and the choice is vast. Just recently, I discovered that this place is fantastic, in a different way: I moved to San Francisco and the professional who built our new pond, recommended a seller in Oakland (a shorter drive, in other words; and it was supposed to be top notch). I was so disappointed (little choice, the prices were very high) when I got there that I turned on my heels and drove all the way down to San Jose. We got 4 gorgeous, healthy, lovely koi fish to a very appropriate price. The staff is always super friendly and in a good mood, which is always lovely to witness. Makes the buying experience even better. The fish are handled carefully and gently. And I am always in awe when I look at the biggest koi fish they have - majestic, curious, smart creatures! To sum it up: I will never go to any other koi fish seller. This is, hands down, the best in the entire broader area!
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David Eiland
January 9, 2025
Easy to order and fast service and delivery, although I did not know you were local until my one guy asked if he should pick it up…
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Hung Le
January 5, 2025
Great quality and excellent communication
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Laura Whitehead
December 13, 2024
Beautiful fish delivered safely!
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Raymond Horne
December 10, 2024
I have been patronizing Champion for many years. Just picked up a koi from this years harvest. Fish was very healthy and looked great having just came out of quarantine. The customer service continues to be excellent. Ray Vallejo, CA
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Tim Rodrigues
November 24, 2024
Amazing quality fish and a great group of people working there! Love this place
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Erwin Santos
October 18, 2024
Great place for koi, I've been coming here for 20 years now!
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Allen Zdesar
October 9, 2024
My beautiful Showa arrived first thing in the morning. In great health. Communication and service was excellent, just like my new buddy. He will have a brief stay in the quarantine tank before joining his buddies, but he is not alone. Put one little Chagoi in with him. Thank you very much. Looking forward to my next purchase with you. 😀
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Richard Wilkinson
October 6, 2024
Best Japanese koi available in California in my experience. Pricing is very appropriate for some VERY good koi. I've bought koi from Paul, Tom and Champion for many years now. Never disappointed.
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Michael C
October 6, 2024
Best place in South Bay for anything related to koi or pond things. The owner is friendly and very knowledgeable!
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David Guilford
October 6, 2024
Quick, excellent delivery
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Randy Brace
September 13, 2024
Biggest koi I've ever seen. Extremely knowledgeable owner. Many sizes and varieties to choose from. Lots of pumps and parts for your pond. They also carry some of the best koi food.
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Ramkumar Vaidyanathan Sri
August 25, 2024
Amazing place for find quality Koi Fish
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Pascal Beck
July 10, 2024
Beautiful Koi
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Bien Thach
July 4, 2024
Very cool place if you are into kois. They have everything you need to get your pond started.
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Dima
November 3, 2023
Ordered some live koi to be shipped to East Coast from 3 different companies. Champion NIshikigoi were definitely the best! The fish were actually larger than advertised. They were better quality and color than expected and were eating almost immediately. Very happy with quality of Koi and service. Would highly recommend.
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Jade Preuss
September 30, 2023
Beautiful koi, wonderful service, fast shipping
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Lisa Guinn
August 19, 2023
They have such beautiful fish that I can't afford! But the staff has always offered kind help and advice for purchasing less expensive fish for my own pond. And it may not be as cheap as ordering food online, but I know that the food is fresh and I can get recommendations based on the season, weather, etc. They also have the chemicals and accessories for the pond - everything you need really and knowledgeable people to help you choose.